Privacy Policy

Last updated: March 2026

Who We Are

Navio ("Navio", "we", "our") operates the navio.in platform — a link management, QR code generation and analytics service for businesses. This Privacy Policy explains how we collect, use and protect information when you use our platform or visit our website.

Information We Collect

We collect the following types of information:

• Account information: Username, full name, email address and phone number when you create an account or are invited to the platform.
• Link and context data: The slugs, destination URLs, landing page content and QR settings you create.
• Analytics data: When someone clicks a link or scans a QR code, we log an anonymised record including the date and time, general device type (desktop/mobile), referrer URL and an anonymised IP address. We do not store raw IP addresses.
• Communications: If you contact us via the contact form or email, we retain that correspondence.
• Waitlist data: Name and email if you sign up to the waitlist.

How We Use Your Information

• To provide, operate and improve the Navio platform.
• To authenticate you and maintain your session securely.
• To send you service-related emails (account notifications, access invitations).
• To provide analytics dashboards for your own links and QR codes.
• To respond to support requests or enquiries.
• To contact waitlist registrants when access becomes available.

We do not use your information for advertising, and we do not sell data to third parties.

Data Retention

Account data is retained for as long as your account is active. Analytics click data is retained for 24 months on a rolling basis. Waitlist records are deleted once access is granted or upon request. You may request deletion of your account and associated data at any time by contacting us.

Cookies and Session Data

Navio uses a single session cookie to maintain your login state. This cookie is strictly necessary for the platform to function. We do not use tracking cookies, advertising cookies or third-party analytics cookies.

Data Sharing

We do not sell, rent or trade your personal information. We may share data only in the following limited circumstances:

• With hosting providers necessary to operate the service (under data processing agreements).
• Where required by law, regulation or valid legal process.
• In the event of a business transfer or merger, with appropriate notice to users.

Security

We implement technical and organisational measures to protect your data, including encrypted connections (HTTPS), hashed passwords, CSRF token protection and IP anonymisation. No system is completely secure — we encourage you to use a strong, unique password.

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete or export your personal data. To exercise these rights, please contact us at the address below. We will respond within 30 days.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when the most recent revision was made. Continued use of the platform after any changes constitutes acceptance of the revised policy.

Contact

For privacy-related questions or requests, please use our contact form.